General terms and conditions
& general information
Prices per family (1-2 children up to 12) and week with all inclusive catering.
If you only wish to have a room with half board € 150,- will be subtracted per family/week.
ALL INCLUSIVE in the summertime at Filzmooserhof means:
- Big breakfast buffet until 10.00 a.m.
- Lunch buffet with soup, salads and a main dish, plus desserts, daily from 12.00 to 13.30.
- Afternoon pie and ice cream all day, self-service
- 4-course dinner menu with at least 2 main dishes to choose from and detached kids buffet, daily from 18.30 until 20.00 (latest time to start dinner)
- Soft drinks and warm drinks all day self-service or at the bar.
- Beer, wine and a range of liquors from 12.00 until 22.00
We also offer individual packages for adults who travel without kids. All inclusive or half board. Please ask us. We can also make you an individual offer if you’d like to use a double room as a single person.
Dog rate: € 10,-/day w/o food
Please note
The rooms will be ready at 14:00 on the day of arrival. All rooms must be cleared at 11:00 on the day of departure.
You may pay cash, per debit card, VISA or Mastercard and bank transfer in advance. This pricelist makes all preceding prices invalid. Furthermore prices may be altered, due to unpredictable economic developments and changes of the VAT rate.
Deposit
In order to fix your reservation please transfer a deposit of € 350,- to one of the following bank accounts:
Bank Austria:
Raiffeisenbank Filzmoos
BLZ 35149
account 1152453
IBAN: AT57 3514 9000 0115 2453
BIC: RVSAAT2S049
Bank Germany:
Volks- und Raiffeisenbank Oberbayern Südost
BLZ 710 900 00
account 256870
IBAN: DE39 7109 0000 0000 2568 70
BIC: GENODEF1BGL.
Cancellation
The recommended conditions of the Austrian Hotelunion and the Austrian Federal Economic Chamber apply to all our contracts. Both parties acknowledge them as preconditonal for the hotel contract. We may send you our GTCs on request.
You may cancel your holiday without extra charge 3 months in advance.
Between 3 and 1 month before day of arrival: 40% of the arranged price.
Between 4 and 1 week before day of arrival: 70% of the arranged price.
Less than 1 week before day of arrival or delayed arrival/ early departure: 90% of the arranged price.
We recommend you to take out a Travel Cancellation Insurance. We will gladly send you the required documents. Legal problems that may occur in relation to the contract will be tried in Radstadt.
All prices in Euros, modifications and errors excepted.
